Frequently Asked Questions for Painting Contractors

FAQS:

General Questions

What painting services do you offer?

Stephens Commercial Painting specializes in a wide range of commercial painting services. These generally fit into three categories: commercial, industrial, and roof coatings. Services include commercial interior painting, commercial exterior painting, hospitality/hotel painting, senior living painting, retail painting, corporate painting, industrial tank painting, theme park painting, and elastomeric roof coatings. For more specific questions, see each category’s FAQ below.

Why should I hire a quality commercial paint contractor?

In short, you’ll save time, stress, and ensure the job is done right, with surfaces being properly prepared and cleaned before painting. This ensures your paint or coating is longer-lasting and requires less maintenance over time. Also, we clean up our messes, tote our own ladders, and don’t require you to join us ten feet in the air.

Why should I hire Stephens Commercial Painting?

As a company, our goal has always been to be the most professional painting and coatings contractor out there. Our mission is to be agile, process-driven, and to do everything we do with integrity from the top of the company to the bottom. Our culture is one of always striving to do the right thing.

It’s not just something we say. We live these values each and every day on every job, because honesty, transparency and trust are hard to find in the commercial painting world. We work tirelessly to be the exception. It’s why every job we do is touched by management. Why our estimates, timelines and uniformed craftsmen are always on point. And why our crews have very little turnover; we hire well, train well, and treat our staff well, and they repay us with loyalty and incredible workmanship.

How should I prepare my business for painting?

Our painting crews will protect all furniture, fixtures, and floor coverings. However, we ask that you clear rooms of small items and breakables. If you need larger items moved, just let us know, and we can handle that upon request.

Can I match my current paint color?

Absolutely! We can take a small sample of paint and color-match it. Paint companies also have the technology to match each other’s colors. For instance, if you prefer Sherwin Williams paint but love Valspar colors, we can match them for you.

Do you provide touch-up paint after you are finished?

Absolutely. We leave any leftover materials with you. If you notice small areas needing extra attention after we’re gone, give us a call, and we’ll fix them. Your satisfaction is our priority.

How long does a job take?

It depends on the project’s size and scope. Commercial painting projects can take anywhere from a few days to several weeks. We maintain open communication throughout the project, providing updates and timelines. Be cautious of contractors offering unrealistic time frames.

Do you have a portfolio that we can look through?

Absolutely! We have a gallery that showcases some of our favorite projects. You can find projects of all kinds.

Commercial Painting

What is commercial painting?

Commercial painting involves applying paint and coatings to commercial properties, such as office buildings, retail stores, hotels, and industrial facilities. This process enhances the property’s appearance, protects surfaces, and maintains a professional environment. Stephens Commercial Painting offers a range of services, including exterior and interior painting, hospitality and hotel repainting, and industrial coatings, tailored to meet the specific needs of each commercial client.

How often should you paint a building’s exterior?

In North Texas, an exterior paint job typically lasts 10-15 years with high-quality materials. Caulk joints may crack within that time, requiring repainting to protect trim and siding. Stained surfaces need maintenance every 2-4 years. We use high-quality coatings for long-term performance.

How much does it cost to paint a commercial building?

The cost of painting a commercial building varies based on several factors, including the size of the building, the type of surfaces to be painted, the complexity of the project, and the quality of materials used. For a detailed and accurate estimate tailored to your specific needs, it’s best to contact a professional commercial painting contractor. Stephens Commercial Painting offers free estimates and can provide a quote based on your project’s requirements.

Why do you need a commercial painter?

  • Expertise and Quality: Professional painters have the skills and experience to deliver high-quality results, ensuring surfaces are properly prepped and cleaned before painting, leading to longer-lasting finishes that require less maintenance over time.
  • Time and Stress Savings: Engaging a commercial painter allows you to focus on your core business activities while they handle the painting project efficiently. They manage all aspects of the job, from preparation to cleanup, minimizing disruption to your operations.
  • Proper Preparation: Professional painters ensure that surfaces are properly prepped and cleaned before painting, which is crucial for achieving a durable and aesthetically pleasing finish.
  • Safety and Compliance: Experienced painters are trained to work safely and adhere to industry standards, reducing the risk of accidents and ensuring compliance with regulations.

By hiring a commercial painter, you invest in the longevity and appearance of your property, while also benefiting from a hassle-free and professional service.

Industrial Coatings & Painting

What is industrial paint used for?

Industrial paint is specifically formulated to protect and preserve industrial structures and equipment. Its primary uses include:

  • Corrosion Protection: Applying coatings to metal surfaces to prevent rust and deterioration. For example, Stephens Commercial Painting offers industrial coatings for tanks and steel structures to safeguard against corrosion.
  • Surface Protection: Enhancing the durability of concrete floors and other surfaces in industrial settings. Stephens Commercial Painting provides floor coatings designed to withstand heavy use and resist damage.
  • Industrial Tanks and Structures: protect and enhance the lifespan of tanks and structures exposed to harsh environmental conditions. Their expert team applies high-performance, corrosion-resistant coatings to various industrial tanks, including water, fuel, and chemical storage tanks. These coatings safeguard against rust, corrosion, and other forms of deterioration, ensuring the longevity and functionality of critical industrial assets.
  • Amusement Parks: painting and coating services tailored for amusement parks, ensure attractions and rides maintain their vibrant appearance and have an extended lifespan. With decades of experience in high-traffic, outdoor environments, Stephens Commercial Painting understands the unique challenges amusement parks face and can help keep your amusement park looking new.

By utilizing industrial paints, businesses can ensure the longevity and functionality of their assets, reducing maintenance costs and minimizing downtime.

What are industrial coatings and coating systems?

Industrial coatings are specialized protective layers applied to various industrial structures and equipment to safeguard them against corrosion, wear, and environmental damage. These coatings are essential for extending the lifespan and maintaining the functionality of assets such as tanks, silos, and steel structures.

How can paint protect metals from corrosion?

Applying paint and other coatings to metal surfaces serves as an effective method to protect against corrosion by creating a barrier that prevents moisture, oxygen, and other corrosive elements from reaching the metal substrate. This protective layer inhibits the weathering that leads to rust. Stephens Commercial Painting only uses the highest-quality coatings that are specifically formulated for metal to ensure optimal corrosion resistance. Additionally, our meticulous surface preparation, such as cleaning and priming, enhances the adhesion and effectiveness of the paint, ensuring long-lasting protection.

How can paint protect metals from corrosion?

Commercial and industrial painting are similar, but differ in a few ways. The primary differences are specific to the environment, objective, and specific project requirements. Commercial painting is generally focused on properties like office buildings, retail stores, hotels, senior living facilities, medical facilities, and restaurants, and focuses on aesthetics. Industrial painting is generally focused on industrial facilities like factories, warehouses, and large-scale industrial structures, and focuses on durability and protection from harsh conditions specific to industrial work and environments.

Roof Coatings

What is a roof coating?

A fluid-applied roof coating is a multi-layered system applied by factory-trained professionals. First, the roof is inspected and, if necessary, repaired to NRCA standards. Then, a seamless waterproof coating is applied over the existing prepared substrate, eliminating the need for costly roofing tear-off and replacement.

What roof coatings do Stephens Commercial offer?

Stephens Commercial Painting offers a range of roof coating services designed to protect and extend the lifespan of various roof types:

  • Elastomeric Roof Coatings: These fluid-applied systems create a seamless, flexible barrier over existing roofs, providing waterproofing and UV protection. They are suitable for metal, single-ply, and asphalt roofs.
  • Single-Ply Roof Coatings: Ideal for single-ply roofs, these coatings address issues like seam separation, sun damage, and leaks, offering a cost-effective alternative to full roof replacement.
  • Metal Roof Coatings: Designed for metal roofs, these coatings address problems such as fastener back-out, seam separation, and leaks, providing a durable and energy-efficient solution.
  • Asphalt Roof Coatings: Suitable for asphalt roofs, these coatings create a seamless, flexible barrier, protecting against the elements and extending the roof’s lifespan.

By offering these specialized coating systems, Stephens Commercial Painting helps clients avoid costly roof replacements, minimize downtime, and enhance energy efficiency.

Which roof coating is most effective for preventing leaks?

Elastomeric roof coatings are highly effective in preventing leaks due to their seamless application and flexibility. These coatings form a continuous, waterproof membrane that expands and contracts with temperature fluctuations, accommodating the natural movements of the building and preventing cracks that can lead to leaks.

What is the lifespan of the best roof coatings?

The lifespan of roof coatings varies based on the type of coating, application thickness, and maintenance practices. Elastomeric and silicone roof coatings typically last between 10 to 20 years (which is the standard warranty period for these materials), with thicker applications often extending their durability. Regular maintenance, including inspections, cleaning, and touch-ups, can further prolong the effectiveness and lifespan of these coatings. Stephens Commercial’s roof maintenance program is a perfect solution to help keep your roof clean and maintained, extending the lifespan of the roof.

What is the lifespan of the best roof coatings?

Regular maintenance of roof coatings is essential to ensure their longevity and effectiveness. In fact, some insurance companies require regular cleaning and maintenance for roofs in order to keep a policy in place. Key steps for keeping your roof coatings clean and functional include:

  • Debris Removal: Regularly remove leaves, twigs, and other debris from the roof surface to prevent moisture accumulation and potential damage. Ensure that existing drains are clear of debris to ensure that water has somewhere to go.
  • Power Washing: Periodically clean the roof using a pressure washer. Begin with the nozzle approximately 18 inches from the surface, gradually moving closer to effectively remove dirt without damaging the coating.
  • Roof Inspections: Conduct bi-annual inspections to identify and address issues such as punctures, tears, or blisters. Prompt repairs prevent further damage and maintain the roof’s integrity.

Let us take care of the cleaning and maintenance for you! Stephens Commercial offers an amazing roof maintenance program that will keep your roof looking great and performing as if it was brand new for years.

Maintenance Painting

What is maintenance painting?

Maintenance painting encompasses the continuous application of paint to commercial and industrial structures to safeguard and preserve them from deterioration, corrosion, and environmental degradation. Its primary objective is to maintain surface integrity by addressing concerns such as fading, peeling, or rusting. Through regular maintenance painting, the lifespan of assets is extended, minimizing the need for costly repairs, and ensuring that buildings and equipment remain functional and aesthetically pleasing.

What maintenance painting programs do you offer?

At Stephens Commercial Painting, we offer comprehensive maintenance painting programs designed to keep your facility in excellent condition year-round. Our specialized programs include:

  • Facility Maintenance Painting Program: We provide painting services for a variety of surfaces, including brick, stucco, metal railings, awnings, parking lots, and signage, ensuring that your commercial space remains professional and visually appealing.
  • Senior Living Facility Maintenance Painting Program: We offer tailored painting services for senior living facilities, covering everything from interior and exterior painting to parking lot striping and roof coatings, helping create a welcoming environment for residents.
  • Healthcare Facility Maintenance Painting Program: Our team uses low and zero VOC paints, chemical-resistant coatings, and sustainable products to meet the unique needs of healthcare environments, ensuring a clean, safe, and professional atmosphere.
  • School Facility Maintenance Painting Program: We handle interior and exterior painting, floor coatings, and roof coatings for educational institutions, promoting a well-maintained and conducive learning environment.
  • Industrial Maintenance Painting Program: We provide industrial coatings, cleaning services, floor coatings, and polishing to protect your industrial equipment and structures, keeping your operations running smoothly and efficiently.

Each of these programs is customized to meet the specific needs of your facility, ensuring long-lasting protection and a pristine appearance.

What are the benefits of a maintenance painting program?

Implementing a maintenance painting program offers several advantages:

  • Enhanced Appearance: Regular painting keeps your facility looking fresh and professional, creating a welcoming environment for clients, employees, and visitors.
  • Surface Protection: Consistent application of paint protects surfaces from wear, corrosion, and environmental damage, extending the lifespan of your building and equipment.
  • Cost Savings: Proactive maintenance can prevent costly repairs by addressing minor issues before they become major problems, allowing you to spread maintenance costs over time.
  • Flexible Scheduling: Maintenance painting programs can be scheduled around your business needs, minimizing downtime and disruptions to your operations.

By investing in a maintenance painting program, you ensure that your facility remains in optimal condition, enhancing its value and functionality.

How flexible are your maintenance painting programs?

At Stephens Commercial Painting, we understand the importance of minimizing disruptions to your operations. Our maintenance painting programs are designed with flexibility in mind, allowing us to schedule work around your business needs. Whether it’s after hours, on weekends, or during off-peak seasons, we collaborate with you to determine the most convenient times for painting services. This approach ensures that your facility remains operational while we maintain its appearance and integrity.

Health & Safety

What safety practices do you use on your projects?

Our team is trained to follow rigorous safety standards that comply with industry regulations, including OSHA and EPA guidelines. Before beginning any project, we conduct a thorough assessment of the site and create a detailed safety plan. This proactive approach allows us to anticipate potential hazards and address them effectively, minimizing the risk of accidents and maintaining project timelines.

Each of our employees undergoes ongoing training in safety practices, keeping them up-to-date on the latest standards and best practices. Whether it’s working at heights, handling hazardous materials, or ensuring proper ventilation, our team is properly trained and prepared to carry out your project safely.

Are you a licensed and insured painting contractor?

While Texas does not require licensure for painting contractors, we have been fully insured since 1983. We carry Workers Comp and Liability policies above the required limit and can provide a certificate of insurance upon request. Our crews prioritize prevention and clean up thoroughly.

Financial Questions

My business can’t afford downtime—how fast are your crews?

At Stephens Commercial Painting, we understand the critical importance of minimizing downtime for your business. Our experienced crews are trained to work efficiently without compromising quality, ensuring that your facility remains operational throughout the painting process. We collaborate closely with you to develop a schedule that aligns with your business needs, allowing us to complete projects promptly while maintaining the highest standards of workmanship. Our commitment to professionalism and flexibility ensures that your painting project is completed on time and with minimal disruption to your operations.

How do you estimate commercial projects?

We have an amazing sales team who will visit your business to walk through the project in person. This ensures we understand your needs and provide a fast, accurate estimate. Our team supports you throughout the entire process and keeps you informed about every aspect of the project.

Do you warranty the work that you do?

Yes, we provide a three-year warranty on both interior and exterior painting services, effective from the date of project completion. This warranty covers defects in workmanship, such as peeling, blistering, flaking, or coating separation. However, it does not cover issues caused by normal wear and tear, weather conditions, abuse, or accidental damage. If a defect in workmanship appears within the warranty period, we will inspect the affected area and perform the necessary repairs to ensure your satisfaction.

What payment options are available for projects?

Our typical payment terms on projects are Net 30. For some larger and specialty projects, we can work on a negotiated draw schedule.

Stephens Commercial Painting

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